Frequently Asked Questions
Everything you need to know about our fair trade home decor and ornaments.
What is the mission of Ornaments 4 Orphans?
We are a fair trade social enterprise that partners with artisans in vulnerable communities to create beautiful handmade products. Our profits help provide holistic care for orphaned and vulnerable children.
Where are your products made?
Our unique home decor and ornaments are handcrafted by skilled artisans in countries such as Kenya, Uganda, Nepal, and Peru, ensuring traditional craftsmanship is preserved and celebrated.
How much does shipping cost?
We offer flat-rate shipping on all domestic orders within the United States. Orders over $75 qualify for free standard shipping. International rates are calculated at checkout based on destination.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your items within 30 days of delivery for a full refund, provided they are in their original condition.
Are the ornaments fragile?
While many of our items are made from durable materials like wool, wood, and metal, some glass or ceramic pieces are delicate. We take great care in packaging to ensure they arrive safely at your home.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.